Access to bus lanes

Hackney carriages

If you are a licensed hackney carriage driver and you would like your vehicles registration number to be added to our permitted vehicle list so that you do not get issued a Penalty Charge Notice for driving along a bus lane/bus gate, you will need to send an email to us.

Please consider using an alternate route before using a bus lane/gate: Routes to access premises which are on bus lane routes

You will need to provide the following information within your email:

  • Your vehicle registration number
  • A copy of your taxi licence

Please note: The vehicle exemption will end upon the expiry of your licence. It is your responsibility to provide us with any new licence details before this date to avoid a Penalty Charge Notice.

In the subject box of the email, please enter 'Hackney PVL'.

Business-related vehicles

If your business is located in an area of the city where the only access is via a bus lane or a bus gate, you may send an email to us explaining why you need access to a street. For example, you may have regular deliveries made to your business or you have a car park which can only be accessed by a bus lane or gate. You may also be having building works done.

It would be more efficient to provide all of the vehicles within one email which will require access.

You will need to provide the following information within your email:

  • The vehicle registration number
  • The street which access is needed
  • The reason why this vehicle needs access
  • How long access is needed for

In the subject box of the email, please enter 'Business PVL'.