Pay it

You can pay for many of our bills or services online. Some of our services also allow you to pay by Direct Debit.

Payment can be made using all major debit and credit cards. Please note that a 1.8% surcharge will be applied to credit card payments. No charge will apply to debit card payments.

Please contact payment.help@derby.gov.uk, if you experience a problem with online payments.

The online payments portal encrypts data to ensure that the information you send over the internet is as secure as possible. Your browser should display a padlock icon to confirm that the page is secure. If you don't see a padlock icon, or if you see a message saying that the site may be insecure do not proceed with your payment. Check that you have used the correct web address and that you are using the most up-to-date version of your web browser.

Some services require additional steps before we can take your payment, these are:

For all other online payments please use the Online Payments Catalogue.

Online security

The online payments portal encrypts data to ensure that the information you send over the internet is as secure as possible.