Accessibility

We are committed to making our online resources as accessible as possible in order to achieve the widest possible audience.

Standards we have used in our website design

Our website has been designed with reference to an accessibility checklist and our own Writing for the Web guidelines. This has enabled us to build a website that:

  • is easy to navigate using a variety of navigation methods and a comprehensive search
  • has a clean design that focuses on content, using plain backgrounds for all text
  • highlights sub-sections of pages using a consistent method of headings and sub-headings
  • has standard layouts for content pages and promotional pages
  • avoids council jargon - or explains jargon when it needs to be used
  • has concise paragraphs for ease of reading
  • uses 'Contents' sections for all longer pages
  • uses colour in a way that does not make it difficult for customers with colour-blindness, and other sight impairments, to read. We do use colour to easily identify which section of the site you are in
  • uses alternate text for all content images to allow screen readers to present this information. Alternate texts are not used where it is not necessary, for example, on decorative or layout images
  • ensures all links are presented using meaningful text that make sense when read on their own. We do not use link texts such as 'click here' and 'more'.

Finding information on our website

There are several ways of finding information on our site including:

  • comprehensive links to all first and second level topic areas appear at the top of all content pages
  • our search box utilises Google Mini technology which indexes the entire site
  • navigation on the left of content pages provides links to related pages
  • A to Z appears on every page
  • common activities -such as reporting issues or booking, paying and applying for services - are highlighted at the top of pages
  • a link to the homepage appears at the very top of every page
  • a breadcrumb trail shows where you are within the structure of our content pages
  • related content boxes are used where relevant
  • high profile events and news are highlighted on the homepage and on related pages.

Our site has been designed to work to a high standard in any of the most common screen resolutions and has been tested with different versions of the common web browsers including Internet Explorer, Firefox, Safari and Google Chrome (this is not a complete list).

We would welcome any feedback that you may have regarding this page and our website as a whole. Please use our website feedback form to send us any comments that you wish to make.

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