Social media

Our Communications Division monitors our social media accounts Monday to Friday during office hours. We will also work to send messages out out of office hours in case of emergency, during big events, or in times such as when it's snowing.

We are unable to respond to every message we receive, but will read each one and send them to relevant departments where necessary.

Our social media profiles

Derby City Council

Facebook: facebook.com/derbycc
Twitter: @DerbyCC
YouTube: YouTube.com/derbycc

Libraries

Twitter: @derbylibraries

Derby LIVE

Cycle Derby

Facebook: facebook.com/cyclederby
Twitter: @Cycle_Derby

The Movement - partnership with NHS, b-active and Derby County Football Club.

Derby Homes

Facebook: facebook.com/derbyhomes
Twitter: @DerbyHomes

Social media guidelines - code of conduct

Most online communities have their own rules and guidelines, which we will always follow. We reserve the right to remove any contributions that break the rules or guidelines of the relevant community, or any of the following...

Be civil, tasteful and relevant.
Do not post messages that are unlawful, libellous, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive.
Do not swear.
Do not post content copied from elsewhere, for which you do not own the copyright.
Do not post the same message, or very similar messages, more than once (also called "spamming").
Do not publicise your, or anyone else's, personal information, such as contact details.
Do not advertise products or services.
Do not impersonate someone else.

Pre-election period

In the run up to any elections - local or national - we, the Council, must stay politically neutral. That means we cannot do or say anything which could be considered as supporting a party. Therefore, please do not post any party political messages or promotions on our profiles. We will remove such messages.

Libel

Please take care not to make libellous statements. In law this means a statement that lowers the reputation of a person or organisation in the eyes of a reasonable person. By publishing such a statement we can both get into serious trouble. We will therefore take down any statement that could be deemed to be libellous.