Snow and ice - service disruption

Published: 25 January 2021

Snow in River Gardens Jan 2021

Snow in River Gardens

Sunday’s snow and ice is causing disruption to a number of services. 

Bin collections

Ice and snow mean that it could be unsafe for our refuse vehicles and crews to visit streets in the coming days. We will do our very best to empty bins so please present them as normal. In the event that we can’t get on to your street to empty bins, we will attempt to return as conditions improve.

There are some things that residents can do to help us get bins emptied. These include:

  • If you live in a cul-de-sac, bringing bins to the end of the cul-de-sac
  • If you live on a narrow street, bringing bins to the end of the street
  • Asking elderly or vulnerable neighbours if they need help to present their bins for collection. They might also be eligible for assisted collections.

Bulky Waste collections

Due to ice and snow we are unable to collect any items booked in for a bulky waste collection today (Monday 25 January). We are hoping to make these collections on Friday (29 January) and are contacting customers to let them know. We will continue to monitor the situation and provide updates.

Raynesway HWRC

The site is open but due to the ice and snow we are asking residents to carefully consider if their journey is absolutely essential. You can rearrange your visit on the MiPermit website or by calling us on 01332 640000. Deaf people can text us on 07774 333 412.

Public transport

A number of public transport operators have cancelled or reduced services due to the weather. You can check the latest information on their websites:

The park and ride service for the Meteor centre isn’t currently running. Alvaston and Wyvern services are running. 

Further updates will be shared in this article and on our Facebook and Twitter.

Ice and snow mean that it could be unsafe for our refuse vehicles and crews to visit streets in the coming days. In the event that we can’t get on to your street to empty bins, we will attempt to return as conditions improve.

There are some things that residents can do to help us get bins emptied. These include:

  • If you live in a cul-de-sac, bringing bins to the end of the cul-de-sac
  • If you live on a narrow street, bringing bins to the end of the street
  • Asking elderly or vulnerable neighbours if they need help to present their bins for collection. They might also be eligible for assisted collections. 
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