A statement from Paul Simpson, Chief Executive, Derby City Council:
As a Council we are committed to delivering essential and vital services to our residents and businesses, often under challenging circumstances and with limited resources. We take immense pride in the dedication, professionalism, and compassion our teams demonstrate daily in serving our community.
However, we have observed a concerning increase in abusive, threatening and aggressive behaviour directed at our staff and councillors, both in person, online and over the phone. This includes deeply troubling incidents involving racist and misogynistic language, targeted threats of violence, and unacceptable harassment.
Unfortunately we have little choice but to make it absolutely clear - we will not tolerate abuse of any kind directed to our staff and councillors. Everyone has the right to work in an environment free from fear, intimidation and harm.
We recognise that not everything goes as planned, and we understand the frustration that can arise when services fall short or systems fail. We are committed to listening, improving, and being accountable. However, abuse is never the answer.
It’s important to remember that many of our colleagues live right here in Derby and reflect our communities. They're regularly exposed to hateful comments that no one would wish their own loved ones to experience.
Beyond the direct impact on our colleagues, we're also seeing a concerning increase in negative comments directed at our diverse communities. This is entirely unacceptable.
We are committed to fostering a city where everyone feels safe, respected, and welcome, both in person and online.
We are actively addressing this behaviour by reporting serious incidents to the police, monitoring online threats, blocking abusive accounts, and providing wellbeing support. Where necessary, we will pursue legal action. We stand firmly with our staff, ensuring their safety and wellbeing remain our top priority. We will continue to deliver services with care, dignity, and respect, and we expect the same.
Derby has so much to celebrate this year. Our children's services for looked after children have been rated 'Outstanding' by Ofsted for the second time in three years. Our newly restored Derby Market Hall continues to thrive, and our responsible budget management places us in a strong position to continue providing quality services for all residents.
As a city, we must unite and treat each other with respect and compassion. Thank you to all our staff and councillors for your continued resilience, commitment and service to our communities.