Pest Control Service - simplified privacy notice

This is a simplified summarised privacy notice full privacy notice information is available at Pest Control - privacy notice.

Purpose of data collection

We collect personal information so that we can:

arrange and provide pest control services
contact you about your enquiry, treatment, or appointment
investigate pest-related issues and provide advice
carry out our duties and contractual services

Types of data collected

This may include:

name
address
contact details
information relating to your pest control enquiry, treatment, or service request

Where we get your information from

We may receive information from:

you
other Council services
housing providers, including Derby Homes and Housing Associations
other organisations involved in resolving pest-related issues
members of the public

Sharing of data

We may share information with other Council departments and external organisations where necessary to provide the service, investigate pest issues, protect public health, or meet legal obligations.

This may include housing providers, public health organisations, regulatory bodies, relevant companies, and other relevant agencies.

We only share the minimum amount of information required and ensure that appropriate safeguards are in place to protect your data

Your rights

Access: You can ask for copies of your personal information held by the Council.
Rectification: You can request corrections to any incorrect information.
Deletion: You can ask for your personal information to be deleted, unless there's a legal reason to keep it.
Portability: You can request your personal data to be transferred to other services or directly to you.
Object/Restrict Processing: You can object to or limit how your data is used now and in the future.
Prevent Automatic Decisions: You can challenge decisions made automatically without human involvement.

Contact

Contact Derby City Council's Data Protection Officer for queries or concerns via data.protection@derby.gov.uk.