Gold Card bus pass - disabled people

Gold Card Image 2017

If you are living in Derby and have a disability you may be entitled to a free off-peak bus pass, known in Derby and Derbyshire as the 'Gold Card'.


What does the Gold Card offer?

The Gold Card offers:

  • free travel on local buses throughout England between 9.30am and 11pm on weekdays, all day at weekends and on bank holidays
  • discounts at local shops and businesses
  • lending from all Derbyshire and Derby City libraries.

There is also a Gold Card available for older people.

Who can apply?

Here are some of the reasons you may apply for a Gold Card:

Reason for applicationProof we need to see
You are blind or partially sighted. Registration card or eye specialist letter.
You are profoundly or severely deaf. Registration card or audiology clinic report.
You are without speech. Report from speech and language therapy clinic.
You have a learning disability. Form stamped and signed by Adult Social Services.
You have no arms or the loss of use of both arms. Physiotherapist or Occupational Therapist report.
You cannot drive on medical grounds or would be refused a driving licence. Letter from the DVLA - Driver and Vehicle Licensing Agency, a consultant's report or relevant form signed by the Mental Health Trust.
You have a disability or have had a disability injury that affects your ability to walk. Higher rate mobility part of the Living Allowance notification letter, War Pensions mobility supplementary notification letter, Blue Badge, Physiotherapist or Occupational Therapist report.
Personal Independence Payment (PIP) Notification, where the applicant has been awarded at least eight points against either the PIP 'Moving around' and/or 'Communicating verbally' activities.

How can I apply for a Gold Card?

You can pick up an application form from our Customer Services Centre at The Council House on Corporation Street.

You can have your photo taken free of charge by the Customer Service Centre at The Council House. Once you've had it taken, hand in your form, proof of age and proof of address.

You can also send the form, a passport size photo and copies of your proof of age and address to us by post.

Your card will be posted to you within two to three weeks.

What discounts can I get with my Gold Card?

You can see a list of discounts available from your local library. 

You can also see an online discounts list on Derbyshire County Council's website. Use the left-hand menu to search by area, product or keyword.

What happens if I lose my card?

There is a £5 charge to replace a lost pass. You can pay in person at the Customer Service Centre at The Council House.

Your replacement card will be posted to you within two to three weeks.

How do I renew my Gold Card?

Most Gold Cards are valid for up to five years but many will start to expire in the coming months.

Check the expiry date on your card now. If it's due to expire in the next two months, you can renew in person at our Customer Service Centre at The Council House on Corporation Street.

Removal of travel concessions on Red Arrow and X38 Bus Services

From 1 July 2017, free travel will no longer be available on the Red Arrow bus service for concessionary card holders. Passengers can continue to travel for free on the following services that run between Derby and Nottingham:

Service Journey Time Bus Operator
i4 64-69 minutes Trent Barton
Indigo 85 minutes Trent Barton
Y5 82-87 minutes Your Bus


Contact details

Post address:
Concessionary Travel
Derby City Council
The Council House
Corporation Street
Phone: 01332 293111
Minicom: 01332 640666
Concessionary Travel
Derby City Council
The Council House
Corporation Street