Note to customers: Our Council Tax, Housing Benefits and Business Rates computer systems are unavailable from 2.30pm on Friday 28 February to prepare for 2014-15 Council Tax bills, Business Rates bills and Benefit letters. It should be back Tuesday 4 March - an exact time isn’t available. Customer service advisors at the Council House can answer general enquires but can’t view individual accounts.
Housing Benefit is based on your household, income and capital but you cannot claim if you:
Council Tax Support is also based on your household, income and capital.
To see if you are entitled to Housing Benefit and Council Tax Support just use the benefits calculator and follow the instructions. If you want to continue and make a claim, download and complete the Housing Benefit and Council Tax Support claim form.
If you want to claim Council Tax Support as well as Housing Benefit then you only need to complete one application form. We will work out your entitlement to both these benefits at the same time.
If you are already claiming Housing Benefit and Council Tax Support and are moving to another property in Derby you need to complete a change of address form as this is treated as a change in circumstances.
You may have already made your claim for Housing Benefit and Council Tax Support when you applied for one of these benefits...
Sometimes the Department for Work and Pensions may need to send you an extra application form to complete so that you can claim Housing Benefit and Council Tax Support. They will tell you if they are going to send you a form and where to send the form back to.
If you have not made a claim for one of the above benefits then you need to complete an application form. You can download our housing benefit claim form and print this. Then complete, sign and send it to Derby Benefits.
If you want:
You will need to provide evidence to back up the information in your claim. Details of the proof that we need are on each section of the application form.
If you can provide all the proof we need straightaway your claim will be processed more quickly.
If you haven’t got everything we need, send in what you have now and you can provide the rest later.
You can also get free, independent advice and help from the Derby Citizens' Advice and Law Centre at Stuart House, Green Lane, Derby.
You can also download our Social Sector Size Limit - Frequently Asked Questions .
Housing Benefit has changed if you rent your home from a private landlord – please see the factsheets below:
We treat all the information you provide in confidence and in accordance with the Data Protection Act 1998. For more information about the Data Protection Act and our policy to keep all information received through Derby Advice and Derby Direct, download our Data Protection Act 1998 - policy statement.
|e-form:||Online benefits account|
|Post address:||Derby Benefits
Customer Service Centre
The Council House
|Board and Lodge phone:||01332 640830|