Gold Card bus pass - older people

Gold Card Image 2017

People who reach the state pension retirement age (depending on your date of birth) are entitled to a free off-peak bus pass, known in Derby and Derbyshire as the Gold Card. It can also be used as a discount and library card.

Contents

What does the Gold Card offer?

The Gold Card offers:

  • free travel on local buses throughout England between 9.30am and 11.00pm on weekdays, all day at weekends and on bank holidays. This includes the Park and Ride bus service anywhere on its route, although if you park a car, normal parking costs apply
  • discounts at local shops and businesses
  • lending from all Derbyshire and Derby City libraries.

When can I apply?

You are no longer automatically eligible for a Gold Card on your 60th birthday. The date you can apply has changed to bring age related benefits, like free bus travel, in line with the State Pension age increasing for women as well as men. These changes have been made across England and affect anyone born on or after 6th April 1950 to 5th April 1955. To find out when you can apply please use the State Pension age calculator. You can apply for a Gold Card two weeks before your State Pension age entitlement date.

If you were born after 5th April 1955 you can apply when you are 66.

How can I apply?

You can pick up an application form from our Customer Services centre at The Council House on Corporation Street.

You can have your photo taken free of charge by the Customer Service Centre at The Council House. Once you've had it taken, hand in your form, proof of age and proof of address.

You can also send the form, a passport size photo and copies of your proof of age and address to us by post.

Your card will be posted to you within two weeks.

What discounts can I get with my Gold Card?

You can also see an online discounts list on Derbyshire County Council's website. Use the left hand menu to search by area, product or keyword.

What happens if I lose my card?

There is a £5 charge to replace a lost pass. You can pay in person at the Customer Service Centre.

Your replacement card will be posted to you within two to three weeks.

How do I renew my card?

Most Gold Cards are valid for up to five years but many will start to expire in the coming months.

Check the expiry date on your card now. If it's due to expire in the next two months you can renew your card online

Please note that from 25th September 2017, there will be no automatic renewals.  Card holders will need to renew online.

Removal of travel concessions on Red Arrow 

From 1st July 2017, free travel will no longer be available on the Red Arrow bus service for concessionary card holders.  Passengers can continue to travel for free on the following services that run between Derby and Nottingham:

Service Journey Time Bus Operator
i4 64-69 minutes Trent Barton
Indigo 85 minutes Trent Barton
Y5 82-87 minutes Your Bus

Downloads

Contact details

Email:
Post address:
Concessionary Travel
Derby City Council
The Council House
Corporation Street
Derby
DE1 2FS
Phone: 01332 293111
Minicom: 01332 640666
Concessionary Travel
Derby City Council
The Council House
Corporation Street
Derby
DE1 2FS