Report flooding or request advice
Our list of contacts advises who should be contacted if you have queries related to water and flood risk management.
In the event of an emergency, particularly if there is a danger to life, you should always call the emergency services on 999.
|Surface water and groundwater flooding, or flooding from an ordinary watercourse||Projects, Water and Flood Risk Management Team|
|Highway flooding (non-trunk roads)||Projects, Water and Flood Risk Management Team|
|Main river, reservoir and coastal flooding||Environment Agency||
Call the general enquiries line on 03708 506 506.
Alternatively, call Floodline on 0345 988 1188.
The Environment Agency can also be emailed at firstname.lastname@example.org.
|Request sandbags||Streetpride - please read the Sandbag policy before calling.||
Phone 0333 200 6981
|Sewer or water main flooding||Severn Trent Water||Phone: 0800 783 4444|
|Highway water (trunk roads)||Highways England||Call 0300 123 5000 or email:email@example.com.|
|Water pollution incidents||Environment Agency||Call the incident hotline on 0800 807 060.|
|Development control (queries related to new developments and strategic planning)||Development Control||Call 01332 640795 or email firstname.lastname@example.org.|
|Watercourse blockages and maintenance||Riparian Landowner (private individual) or for advice contact the Projects, Water and Flood Risk Management Team||
This issue is a matter for the private riparian landowner to address.
However for advice, email email@example.com.