Council Tax and business rates phone lines

The telephone service for Council Tax and business rates will be unavailable on 12 November. You can still contact us online to tell us of any changes in circumstances, make a payment arrangement or make a payment. Our telephone service will resume on Wednesday 13 November.

Pool betting licence

Complete the gambling premises new application form and send this with the relevant payment. Our licensing payments page explains what fees apply and how to pay them.‌

The following forms can be used to help prepare your notice of application:

The time taken to process an application depends on each individual application. The time period can range from a minimum of one month up to two months, but this could be longer if appeals are made following a committee hearing.

When an application is submitted, a 28 day statutory consultation period will follow. This allows time for local residents, businesses and responsible authorities to give their responses to the application - known as 'representations'. This is done by considering the three licensing objectives.

If you are posting the application forms, you are required to also serve a copy of the application, including the accompanying documentation, to the responsible authorities on the same day as the application is given to us. If the application is submitted electronically, we will provide copies to the responsible authorities. We can only accept applications for premises within our local authority area.