Derby Jobs Employment and Skills Hub - privacy notice

Who we are?

Derby City Council is the local government unitary authority for Derby City. Our address is Council House, Corporation Street, Derby, DE1 2FS. You can contact our Data Protection Officer on 01332 640000 or by email at data.protection@derby.gov.uk.

The Derby Employment and Skills Hub is part of Derby City Council and the Hub is funded by various UK Government and public sector programmes.

The work of the Derby Jobs Employment and Skills Hub collects information about you in delivering its services and this information may be shared where necessary. We are the Data Controller for processing this information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This privacy notice explains how we use and protect your information when you access these services. 

How do we collect information from you?

We collect information from you when you visit ww.derby.gov.uk, or we may collect your personal information when you complete any forms linked to the delivery of our funded programmes, register to attend an event through Eventbrite, or provide and update your information on systems used as part of our programme delivery. We may also collect information when you attend training delivered by our team or by external training providers, such as Derby Adult Learning Service.

We may collect information when you contact us by phone, email at employmentandskills@derby.gov.uk, in writing, or speak to us face to face at events. We may also collect your information when you register to receive our Derby Jobs Weekly newsletter or when you are referred to us by one of our partners, including public sector organisations, other public services, training providers, voluntary and community organisations, or health services.

What type of information do we collect from you?

We collect different categories of information about you, depending on the service you want from us.

Personal information

This could be personal information such as your name, contact details, date of birth educational background, national insurance number.  Any other personal details provided at the time information is collected about you.

Special Category data

This may include details about your health such as medical records, ethnicity or religious belief.

Criminal Data

Criminal convictions and restrictions (e.g. probation conditions) where they relate to the services being provided.

Employer Data

We collect data on employers involved in the delivery of our programmes and services.

Which third party organisations do we obtain information from?

 We may collect information from the following sources when a referral is made to our service:

• Other local authorities.
• Partners delivering Connect to Work programmes.
• Other UK government and statutory organisations, including the Department for Work and Pensions, Department for Education, and health support organisations.
• Local community and voluntary sector organisations, including groups that provide community support and places of worship.
• Other Council Directorates, including (but not limited to) Welfare Reform, Children and Young People, Social Services, and Derby Adult Learning Services.
• Training and employment support providers, including the National Careers Service, Derby Adult Learning Service, and other employment support delivery providers.
• Educational institutions, including local colleges and schools.
• Other funded programmes that connect individuals to our services.
• DCC Economic Growth, Marketing Derby, and other employer membership organisations and forums where they refer employers to access our support.

How is your information used?

 We will use the information you provide to:

• register you for Derby Employment and Skills Hub activities
• check if you are eligible for our services
• tell you about programmes, courses, support, and other Council services that may help you, including social services and welfare support
• refer you to:
  • employers for job opportunities, apprenticeships, work experience, and work placements - we can also support employers to make reasonable adjustments to help provide inclusive recruitment opportunities
  • training providers and employment support organisations for skills development, career advice and support programmes, including the National Careers Service, Individualised Personal Support, and Derby Adult Learning Services
• track your involvement and progress with the activities and support you receive
• provide information to our funders to show how we are delivering the service and meeting our funding requirements

What is the lawful basis?

The legal basis for processing and sharing your information comes from Article 6 of the UK General Data Protection Regulation (UK GDPR). The following lawful bases apply:

• (c) Legal obligation: The processing is necessary for us to comply with legal requirements. This includes meeting government funding requirements, completing required reporting, carrying out audits, verifying eligibility, preventing fraud, and ensuring accountability for the use of public funds.
• (e) Public task: The processing is necessary for us to carry out our public functions and deliver employment, skills, and support services in the public interest. This includes supporting individuals to access employment opportunities, training, skills development, and employment support services.

We process personal information where necessary to comply with our legal obligations, carry out tasks in the public interest, or exercise official authority given to the Council under Article 6(1)(c) and Article 6(1)(e) of the UK GDPR.

Where we process special category information (for example, health information, disability information, or information about support needs), we do so in accordance with Article 9 of the UK GDPR and the Data Protection Act 2018 Schedule 1. This may include processing information where necessary for:

• Employment, social security and social protection law (Article 9(2)(b)).
• Reasons of substantial public interest, including equality of opportunity and treatment (Article 9(2)(g)). 

We process information in accordance with our legal obligations and public duties arising from:

• Data Protection Act 2018.
• UK General Data Protection Regulation (UK GDPR).
• Data (Use and Access) Act 2025 (DUAA).
• Equality Act 2010.
• Local Government Acts 1972; 2003
• School Standards and Framework Act 1998
• Education Act 1996
• Education Act 2002
• Relevant government funding agreements, guidance, and requirements relating to employment and skills programmes.

Please refer to our Equality commitment on our support.

Research and statistics

Anonymised and pseudonymised data may be used for research and statistical purposes. Any data collected may be used for research and statistical purposes that are relevant and compatible with the purpose that the data was collected for.

Who has access to your information? 

Your personal data is being collected to comply with UK Government requirements for the delivery of funded services.

To deliver this funded service and meet UK Government requirements, we may need to share your personal information with organisations involved in funding, delivering or supporting the programme.

These organisations may include:

• UK Government departments, including the Department for Levelling Up, Housing and Communities (DLUHC), the Department for Work and Pensions (DWP), the Department for Education (DfE), and His Majesty's Revenue and Customs (HMRC)
• other local authorities and public sector organisations that provide employment, skills or health support services
• Derby City Council services, including Children and Young People, Adult Social Care, Leaving Care Service and Derby Adult Learning Service
• education, training and employment support providers, including the National Careers Service, local schools and colleges and organisations delivering training on our behalf
• programme partners, such as Reed in Partnership and YMCA, where we need to make a referral to help you access support
• community and voluntary organisations that provide support as part of the programme
• employers providing work experience or employment opportunities

We may also share your information with the organisations that fund this service where this is needed for monitoring, reporting or audit purposes.

We will never sell or rent your personal information and we will not share it with anyone for marketing purposes.

Please refer to privacy notices for East Midlands Combined County Authority (EMCCA) and DWP as core funders for this service.

What are your rights?

• Access – you can request copies of any of your personal information that is held by the Council.
• Rectification – you can ask us to correct any incorrect information.
• Deletion – you can ask us to delete your personal information. The Council can refuse to delete information if we have a lawful reason to keep this.
• Portability – you can ask us to transfer your personal data to different services or to you.
• Right to object or restrict processing – you have the right to object to how your data is being used and how it is going to be used in the future.
• Right to prevent automatic decisions – you have the right to challenge a decision that affects you that has been made automatically without human intervention, for example an online form with an instant decision.

How long will we keep your information for?

We keep and dispose of all records in line with our record retention schedule.

We will comply with Data Protection legislation

What security precautions are in place to protect the loss, misuse or alteration of your information?

We will take appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard the information you provide to us.  

Keeping your data up to date

We want to ensure any information we hold is accurate. You can help us by promptly informing us of any changes to the information we hold about you.

Details of any automated decision processes

No automated decision processing takes place with the data you provide.

Cookies

Cookies are small text files which identify your computer to our servers. They are used to improve the user experience. View what cookies we use and how you can manage them.

Complaints

If you would like to make a complaint regarding the use of your personal data, you can contact our Data Protection Officer:

• by post: Information Governance, Council House, Corporation Street, Derby, DE1 2FS
• by phone: 01332 640000
• by email: data.protection@derby.gov.uk

For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner's Office (ICO):

• by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• by phone: 0303 123 1113 (local rate) or 01625 545 745 (if you prefer to use a national rate number)

Alternatively, visit ico.org.uk or email casework@ico.org.uk.