Public Protection team - privacy notice

Who we are?

Derby City Council is the local government unitary authority for Derby City. Our address is The Council House, Corporation Street, Derby, DE1 2FS. You can contact our Data Protection Officer on tel:01332640763 or by email at mailto:data.protection@derby.gov.uk.

Derby City Council's Public Protection Team is committed to protecting and respecting the personal data of those who use our services. This privacy notice states why and how we will use your personal information to be able to assist in the prevention, investigation and detection of crime, anti-social behaviour and environmental crime.

How do we collect information from you? 

We collect information from you when you contact us in writing, speak to us on the phone, email (or any other type of electronic communication), or talk to us face to face. Also, we collect personal details if you are issued with a fixed penalty notice within the Derby City area.

What types of information do we collect from you?

We collect different categories of information about you, depending on the service you want from us and/or the reason why we need to process information relating to you. This could be personal information (for example your name and address), or other more sensitive data that we would only collect and use in very particular circumstances that are set out in law.

Examples of data we may collect from you include the following;

•  Name
• Address
• Date of Birth
• Location of Offence
• Nature of Offence
• Other evidence strictly relevant to the offence
• Still and video imagery (including audio)

This list is not exhaustive and other data may be collected where needed.  

Details of information obtained from third parties. 

We may use information obtained from the following groups to support the  investigation and detection of crime, anti-social behaviour and environmental crime:

• Derby Homes
• Elected members
• Other local authorities
• Derbyshire Police
• Government Departments and Agencies including;
  • Department for Work and Pensions
  • Home Office
  • National Asylum Support Service
  • HM Revenues & Customs
  • HM Courts & Tribunals Service
  • The Valuation Office Agency
  • Department of Education
  • Ministry of Housing, Communities & Local Government
  • the Prison Service and
  • any other Government Departments, organisations and agencies as are appropriate
• The National Anti-Fraud network (NAFN)
• The National Fraud Initiative (NFI)
• Landlords, agents and appointees
• Employers
• Schools
• Medical practitioners
• External auditors
• Anonymous sources, such as members of the public contacting the Council's Counter Fraud team to report suspected fraudulent activities

How is your information used?

In accordance with the fulfilment of our Public Task and Legal Obligation, we use the information collected to investigate detect and enforce against crime, anti-social behaviour and environmental crime. This may include;

• Contacting you to resolve a complaint regarding an environmental crime or anti-social behaviour.
• Contacting you to obtain eyewitness statements to support prosecutions
• To issue fixed penalty notices where appropriate.

The Public Protection Team has delegated authority within the council to use statutory powers; those pertaining to this enforcement are contained within the following Acts:

• Anti-Social Behaviour Act 2003
• Anti-Social Behaviour, Crime and Policing Act 2014
• Clean Air Act 1993
• Clean Neighbourhoods and Environment Act 2005
• Dogs (Fouling of Land) Act 1996
• Environment Act 1995
• Environmental Protection Act 1990
• Health Act 2006
• Highways Act 1980
• Local Government (Miscellaneous Provisions) Act 1976
• Town and Country Planning Act 1990
• Road Traffic Act 1988

Note: This would include the enforcement of any regulations and statutory instruments made under these Acts above.

Who has access to your information?

 We do not share your information with anyone else unless we are required to do so by law. We may share your information with the following services;

• Internal:
  • Trading Standards – Relevant personal details may be shared to assist in the prevention and detection of Trading Standards offences.
  • Food and Safety – Relevant personal details may be shared to assist in the prevention and detection of Trading Standards offences.
  • Housing Enforcement – Relevant personal details may be shared to assist in the prevention and detection of housing-related offences.
  • Community Safety and Partnerships – Relevant personal details may be shared to assist in the prevention and detection of crime and disorder.
  • Business Support – Relevant personal details will be shared with Business Support to process fixed penalty notices.
  • Legal Services – Case files will be sent to Legal Services to enable them to consider taking any relevant legal action. 

• External:
  • Derbyshire Police – Relevant personal information will be sent to Derbyshire Police to assist in an investigation.
  • HM Courts Service – The Council will send personal information to HM Courts Service to support a prosecution.
  • Enforcement Agents – The Council will send personal details to enforcement agents to recover any money owed.
  • UK Border Agency – Where requested personal information will be sent to support the prevention and detection of crime and disorder.
  • Gangmasters Licensing and Labour Abuse Authority – Where requested personal information will be sent to support the prevention and detection of crime and disorder.  

• Reveal Media Ltd:
  • Body-worn video camera footage obtained by the Public Protection Team is transferred to Reveal Media Ltd on a secure cloud-based server in the UK. A data protection impact assessment has been completed to consider the potential risks associated when using body-worn video cameras to reduce any potential privacy risks.

Research and statistics

Anonymised and pseudonymised data may be used for research and statistical purposes. Any data collected may be used for research and statistical purposes that are relevant and compatible with the purpose that the data was collected for.

What are your rights?

• Access – you can request copies of any of your personal information that is held by the Council.
• Rectification – you can ask us to correct any incorrect information.
• Deletion – you can ask us to delete your personal information. The Council can refuse to delete information if we have a lawful reason to keep this.
• Portability – you can ask us to transfer your personal data to different services or to you.
• Right to object or restrict processing – you have the right to object to how your data is being used and how it is going to be used in the future.
• Right to prevent automatic decisions – you have the right to challenge a decision that affects you that has been made automatically without human intervention, for example an online form with an instant decision.

How long will we keep your information for?

We keep and dispose of all records in line with our record retention schedule. We will comply with Data Protection legislation.

What security precautions are in place to protect the loss, misuse or alteration of your information?

We are strongly committed to data security and will take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard the information you provide to us. However, we cannot guarantee the security of any information you transmit to us. We recommend that you take every precaution to protect your personal information.

Details of any automated decision making

There is no automated decision making in relation to information provided. 

Keeping your data up to date

We want to ensure any information we hold is accurate. You can help us by promptly informing us of any changes to the information we hold about you.

Cookies

Cookies are small text files which identify your computer to our servers. They are used to improve the user experience. View what cookies we use and how you can manage them.

IP addresses

Internet Protocol (IP) addresses are collected when our site is used:

• for statistical/analytical purposes
• to identify any malicious activity.

Under 13

If you are accessing online services and are under the age of 13‚ please ask for your parent/guardian's permission beforehand whenever you provide us with personal information.

Complaints

If you would like to make a complaint regarding the use of your personal data you can contact our Data Protection Officer:

• By post: Information Governance, Council House, Corporation Street, Derby, DE1 2FS
• By phone: 01332 640763
• By email: data.protection@derby.gov.uk

For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner's Office (ICO):

• By post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• By phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Alternatively, visit ico.org.uk or email casework@ico.org.uk.