Report a scam
What are scams?
Scams are tricks used by criminals to con you, your family and friends out of money.
Scams can be by post, phone, text message or email or a scammer may turn up at your home.
It could be a scam if:
- you are contacted unexpectedly
- you have never heard of the lottery or competition they are talking about and didn’t buy a ticket
- you are asked to send money in advance
- you are told you have to decide quickly so you don’t have time to think about it or talk to family and friends before you decide
- you are told to keep it a secret.
How do I report a scam?
If you think that you, a family member or friend have been scammed or you are aware of an ongoing scam, there are a number of places you can report it, 24 hours a day.
Action Fraud is the UK’s national fraud and cyber crime reporting centre. They investigate scams and publish information about current scams.
If you, a family member or friend have received a fraudulent or scam letter, you should report it to Royal Mail. They work in partnership with the National Trading Standards Scams Team to help combat and prevent mail scams.
Citizens Advice consumer service
All consumer concerns about traders, fraud and scams can be reported to the Citizens Advice consumer helpline by calling 0808 223 1133 or using their online form. Calls are free from mobiles and landlines.