Carelink
Introduction to Carelink and costs
Carelink is a telephone-based monitoring service provider.
Our personal alarms and pendants help you maintain your independence while also knowing that help is available if needed.
At Carelink we have caring well trained staff to take your call 24 hours a day, every day of the year. Alternatively, we can provide equipment that will send an alert to a designated mobile, on-site carer, or if you require it, a relative.
For more information about the telecare equipment we provide, please read the Carelink brochure. You can also view the telecare equipment on the My Care DirectoryOpens in new tab, which allows you to search items and create a favourites list.
What services can you provide?
Trained operators will answer your calls, and get the most appropriate help to you. This could be from relatives, neighbours, your GP, or emergency services.
Carelink also has a team of responders who can come to your assistance as well as get in touch with your named contacts.
Our responders can:
- safely lift you if you have fallen, using special equipment
- check on you if there are concerns about your wellbeing
- arrange access for emergency services.
One of our dedicated staff is always available to discuss our services. For more information on services available, have a look at the Carelink information pack.
How much does Carelink cost?
Carelink costs from £7.15 a week. This gets you a pendant alarm and access to the contact centre, depending on the level of service. There is no extra charge for installing the equipment.
For more detailed information on the cost of equipment we can provide, refer to our Carelink brochure.