We are currently experiencing a large number of telephone calls into the service with queries.
If you need to contact us, please email your query to email@example.com.
If you still feel you need to leave a telephone answer message, please note that we will prioritise your call and may not be able to respond to you if your enquiry could be resolved by visiting the website or if it relates to information set out in your renewal pack.
We license hackney carriage vehicles and private hire vehicles with eight seats or less. We also licence stretched limousines with eight seats or less and tuk-tuks.
If you need to submit a new taxi vehicle licence or renew an existing licence, you can now do this online. You will need to register and login to use this service.
All vehicles will have to have an inspection carried out by one of the approved testing stations. List of Approved Testing Stations and Testing Station Fees. This is an annual inspection for those vehicles less than 5 years old. If the vehicle is 5 years or older, it will be required to have 2 inspections a year, one every 6 months.
As well as passing the Driver and Vehicle Standards MOT test, each vehicle must pass our supplementary test. Please download the Supplementary Testing Manual for more details.
Please note, now in force: 6 monthly testing on vehicles 5 years or older
Information about how the coronavirus (COVID-19) pandemic is affecting taxi vehicles is available on our Coronavirus: Licensing updates page.
Hackney carriages meet the legal definition of a ‘taxi’ and are allowed to use the city’s bus lanes.
They are purpose-built wheelchair accessible vehicles and the makes and models permitted to be taxis in Derby are approved by the Council’s Licensing Committee and are listed in the hackney carriage vehicle specifications.
The vehicles must meet certain specifications and conditions and the local byelaws:
Must be pre-booked through a licensed private hire operator before a journey starts.
They do not meet the legal definition of a ‘taxi’, so are not permitted to use bus lanes, taxi ranks or be hailed in the street.
Licences for private hire drivers, private hire vehicles and private hire operators must be all issued by the same licensing authority.
The vehicles must meet certain specifications and conditions:
If your vehicle has been modified since leaving the manufacturer you will require a Voluntary Individual Vehicle Assessment (VIVA) if it hasn’t had one. It will require a normal assessment, not a basic assessment. For more information visit the VIVA website. The certificate you get when an assessment has been completed is an important document and should be kept safe.
Check to see if your vehicle meets the current specifications and licence conditions.
A completed application requires both the application form and supporting documents:
- V5 registration document,
- Bill of sale (receipt)
- Correct insurance certificate for the type of vehicle.
If you don't have an official receipt, the seller and the buyer of the vehicle must complete a Bill of Sale Form.
You can submit the application by posting it to the Council House or by bringing the completed form to the Council House, along with the supporting documents.
As an existing licence holder you will receive a renewal reminder approximately three months before your licence expires.
You must tell us if you sell or transfer your licensed vehicle. Please complete the Licensed Vehicle Transfer Form.
If you have a new vehicle registration number please check the Licensed Vehicle Change of Registration Number Guidance.
If you are interested in getting a licence to drive a stretched limousine with eight seats or less, or to drive a tuk-tuk please email the Licensing Team at firstname.lastname@example.org.
Designated list of wheelchair-accessible vehicles for the purposes of Section 165 of the Equality Act 2010. We are required to keep a register of wheelchair accessible vehicles licensed in Derby under section 167 of the Equality Act 2010. Section 165 of the Act requires the drivers of those vehicles to carry passengers in wheelchairs and provide assistance to those passengers, and prohibits them from charging extra. The requirements of section 165 do not apply to drivers who have a valid exemption certificate and are displaying this notice in the prescribed manner.
The next scheduled meetings are listed below. Please note the cut-off date for the receipt of agenda items and statements or supporting information. The meetings will be held at the Council House starting at 10am. Details of the Terms of Reference for the Taxi Licensing Trade Meetings be downloaded.
- Taxi Trade Meeting Agenda January 2019
- Taxi Trade Meeting Agenda October 2018
- Taxi Trade Meeting Agenda August 2018
- Taxi Trade Meeting Agenda June 2018
- Taxi Trade Meeting Agenda March 2018
- Taxi Trade Meeting Agenda December 2017
- Taxi Trade Meeting Minutes December 2020
- Taxi Trade Meeting Minutes January 2019
- Taxi Trade Meeting Minutes October 2018
- Taxi Trade Meeting Minutes August 2018
- Taxi Trade Meeting Minutes June 2018
- Taxi Trade Meeting Minutes March 2018
- Taxi Trade Meeting Minutes December 2017