Weights and measures

The law says that consumers should receive the correct amount of goods that they buy from traders. Most goods are sold with a reference to quantity, usually its weight or measure and include goods sold by:

• pints
• litres
• grams
• metres.

It is our responsibility to make sure businesses are giving consumers what they have paid for. We do this by:

• inspecting weighing and measuring equipment in trade use including petrol pumps, shop scales, weighbridges and beer glasses
• carrying out factory inspections to ensure the correct quantities are packaged
• advising traders about weights and measures law
• responding to complaints from consumers and traders who suspect they may have received the incorrect amount.

Where can I find more information?

Weights and measures guidanceOpens in new tab has been published by the Chartered Trading Standards Institute and outlines the requirements for a wide variety of businesses.