We now offer landlords a new and updated providing round the clock secure access to Housing Benefit records.
With a single login, you can view any claim to see:
Please note, this is only provides information about tenants to landlords where we are paying the landlord Housing Benefit directly for that tenant. Information is not available where the tenant receives payment themselves.
You will need to tell us your:
Please email us at firstname.lastname@example.org.
We will create your online account and provide you with a username and password so that you can log in to your account. We will send your username and password in separate emails to maintain security of your account.
We no longer issue paper payment schedules. Instead, when we make a payment to you, we will send you an email inviting you to log into your online account so you can check what payment has been made, the names of the tenants involved and the period any payments cover.