Help for rough sleepers
Our Rehousing Engagement Support Team (REST) provides support to people who are rough sleeping in Derby.
If you need support and somewhere to stay
If you are currently rough sleeping, REST can support you in finding stable accommodation and accessing support services.
How to contact us
- Speak to REST early morning, when we are on outreach. The team are out on the streets of Derby Monday to Friday, early morning
- Visit the Council House and tell us that you are homeless and have nowhere to stay tonight
- Call us anytime on 01332 888777.
- Email us on REST@derbyhomes.org.
Food
If you need access to food, Derby Food 4 Thought Alliance may be able to help.
Healthcare
If you are rough sleeping and need access to a GP contact:
Wilson Street Surgery, 11 Wilson Street, Derby DE1 1PG Telephone: 01332 332628.
Mental health
If you have a mental illness or impairment you can find further information on our page Mental health or impairment and homelessness.
If you need alcohol or drug treatment
We work with some Housing Providers who do not exclude those with substance misuse issues.
For help with addictions you can seek support from:
Extra help for rough sleepers during severe cold weather
There is a plan to address rough sleeping during periods of extreme hot or cold weather, called the Severe Weather Emergency Provision (SWEP). It puts additional measures on top of usual arrangements during excessively hot or cold weather. Every effort is made to engage with people to ensure they are safe and warm, that they do not have to sleep on the streets and that they can access the accommodation and support services they need.
Services offered all year:
- Emergency accommodation (varies depending on support need).
- Multiple, daily outreach sessions.
- Partnership outreach with East Midlands Ambulance Service.
- Hot and cold drinks.
- Access to additional, multi-agency support.
Additional provisions during periods of excessive cold:
- Warm hats and gloves.
- Access to hot food vouchers.