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Coronavirus (COVID-19)

National restrictions are in place - check out the latest COVID-19 guidance.

Collision recovery

Please email revenueprotection@derby.gov.uk with details of your insurance company and policy number. Please ensure you include your personal details in the email so that we can identify your case.

If you will struggle to make a payment in full, please complete our online form.

Please email revenueprotection@derby.gov.uk with details of your dispute and include any documents that will support your claim. This allows us to fully investigate the matter. Please ensure to include your case reference number - this will start with DR.

Please email revenueprotection@derby.gov.uk with your proposal for payment. Please make sure to include your case reference number - this will start with DR.