31 - Entering and stopping in a box junction when prohibited
If you were involved in a medical emergency, we may consider your challenge.
You will need to provide us with a formal letter from a health professional that treated you or a passenger directly after the event.
Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is reviewed individually.
Alternatively, if you pay your PCN within 21 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 21 days, you pay the original penalty charge on the notice.
We may consider your challenge if both Penalty Charge Notices (PCN) were:
- issued on the same day
- issued on the same street
- issued under the same contravention.
You will need to provide:
- your vehicle registration number
- DR reference number printed on the PCN for the second notice that was issued.
Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.
Alternatively, if you pay your PCN within 21 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 21 days, you pay the original penalty charge on the notice.
If you think that your vehicle has been cloned, you must report this to the police as soon as possible.
We may consider your challenge.
You will need to provide us with evidence that it was not you or your vehicle that was present when the Penalty Charge Notice (PCN) was issued:
- a colour photo showing the make and model of the vehicle
- a colour photo showing the vehicle registration number of the vehicle
- a police crime reference number related to the cloning of your vehicle.
Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.
Alternatively, if you pay your PCN within 21 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 21 days, you pay the original penalty charge on the notice.
Stopping in or on any part of a yellow box junction is a contravention in accordance with the Traffic Signs Regulations and General Directions 2016 and within the Highway Code (Rule 174).
A driver is expected to exercise good judgement to ensure that they do not encroach upon them. These markings are in place to keep junctions clear and ensure traffic flows safely, entering such a junction, particularly while also crossing a solid white line on a red signal undermines this purpose and road safety. A driver should not enter the yellow box, even by a marginal distance.
You are liable for the Penalty Charge Notice (PCN).
If you pay your PCN within 21 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 21 days, you pay the original penalty charge on the notice.