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83 - Parked without clearly displaying a valid pay and display ticket (car park)

If you had a Blue Badge whilst parking in one of our car parks, unless stated on the parking charges tariff, you must buy a pay and display ticket and display this clearly in your car, or have a discounted season ticket on display along with your Blue Badge. If either of these circumstances apply, we may consider your challenge.

What you will need to provide:

  • If you had a valid pay and display ticket or a discounted season ticket on display but your Blue Badge was not clearly displayed, you will need to provide a copy of both the front and the rear photo side of the badge, making sure the details on the badge are clearly visible.
  • If your Blue Badge was on display but your pay and display ticket or discounted season ticket was not clearly displayed, you will need to provide a copy of the pay and display ticket or discounted season ticket, showing the expiry date and time or the expiry date of the season ticket.

Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is reviewed individually.

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double that amount.

If you had a valid pay and display ticket which had either fallen off or was turned upside down, we may consider your challenge.

You will need to provide a copy of the front of the pay and display ticket with the details clearly visible including the expiry date and time.

Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is reviewed individually.

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double that amount. 

You are required to have the correct change when parking in a pay and display bay.

You are liable for the Penalty Charge Notice (PCN).

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double that amount.

By law you are given 10 minutes after your parking runs out, called a 'grace period' after the expiry of a pay and display ticket.

You are not allowed any time before purchasing a pay and display ticket. If you park in a pay and display bay, payment is due immediately. You are liable for the Penalty Charge Notice (PCN).

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double that amount.

If the machine was not working, you can pay for your parking using a mobile phone. All our machines have instructions for cashless payments using MiPermit. If another machine is available on the same street, you can also pay for your parking at this machine.

If you did not use MiPermit to pay for your parking or you didn't use a different machine in the location, you are liable for the Penalty Charge Notice (PCN).

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double that amount.

If you were involved in a medical emergency, we may consider your challenge.

You will need to provide us with a formal letter from a health professional that treated you or a passenger directly after the event.

Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is reviewed individually.

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after the 14 days, you pay double that amount.

If you have a care permit, you will have received a letter advising that you are required to pay for parking and will be given a 30 minutes 'grace period' after the expiry time of your pay and display ticket.

You are liable for the Penalty Charge Notice (PCN).

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double that amount.

There is no exemption for loading or unloading whilst in a car park - you must have a valid pay and display ticket. 

You are liable for the Penalty Charge Notice (PCN).

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double that amount.

We may consider your challenge if both Penalty Charge Notices (PCN) were:

  • issued on the same day
  • issued on the same street
  • issued under the same contravention

You will need to provide:

  • your vehicle registration number
  • DR reference number printed on the PCN which was issued the second time.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double the amount.

If you tried to pay for your virtual ticket using the MiPermit cashless parking app and it wasn't working and you also tried to telephone and pay at the machine and you were still unable to pay, we may consider your challenge.

You will need to provide evidence that you tried to pay for your parking for example, proof that you tried to telephone MiPermit before the Penalty Charge Notice (PCN) was issued on that day. We can also run reports on the software and check any faults with external suppliers on any given day.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double that amount.

If you tried to call the MiPermit telephone number listed on the machine and you were unable to get through and unable to pay using the MiPermit application or at the machine, we may consider your challenge.

Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is reviewed individually.

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double that amount.

If you have paid for a virtual ticket using MiPermit and you were issued a Penalty Charge Notice (PCN), we may consider your challenge.

You will need to provide proof of your purchase for example, a screenshot of your purchase on the MiPermit application or a payment receipt.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double the amount.

If you think that your vehicle has been cloned, you must report this to the police as soon as possible.

We may consider your challenge.

You will need to provide us with evidence that it was not you or your vehicle that was present when the Penalty Charge Notice (PCN) was issued:

  • a coloured photo showing the making and model of the vehicle
  • a coloured photo showing the vehicle registration of the vehicle
  • a police crime reference number related to the cloning of your vehicle.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double the amount.