The services we offer

This part of the publication scheme covers a list of services we offer.

Information	Description	Updated
Advice and guidance	Please use the search box on the website. Search for 'advice and guidance' to get a list of all the services that give advice and guidance.	Annually
COVID-19, SARs, other information about whether other viruses or diseases exist and testing or research information	We have published guidance about why we do not hold some COVID-19 and SARs information, and why requests may be considered vexatious‌..	When required
Election information	Information about how to vote in elections and how the election process works.	Annually
Food hygiene inspections	All food businesses operating within Derby City are subject to food safety inspections in accordance with Derby City Council’s inspection programme. The food hygiene scores are published/publicly available on the Food Standards Agency website. Search by food premises name. The website is updated every three weeks. The data relating to those businesses that achieve a food hygiene rating of 5 is published automatically at every upload, but for businesses that achieve a rating of 4 and below there is a 35 day delay from the date of the inspection to allow for any appeals.	Monthly
IT security/cyber security	IT security and cyber security information is exempt under section 31(3) of the Freedom of Information Act 2000. We have published guidance on why we will not provide information relating to IT security and IT systems – hardware/software, Cyber Attacks, Ransom Attacks, Malware and other related topics.	When required
Leaflets, booklets and newsletters	Various services provide this type of information. Please use the search facility on the website and search for 'newsletters, leaflets, booklets' to get a list of services that provide this information.	Annually
News/press releases	Latest press releases and statements.	Daily
Primary school catchment areas	Derby Infant, Junior and Primary Schools catchment areas.	Annually
Regulatory and licensing responsibilities	Environmental Health services Licensing services	Annually
Secondary school catchment areas	Derby Secondary Schools catchment areas.	Annually
Services for local businesses	Advice we give to local businesses.	Annually
Services we are entitled to recover a fee for	Local Land Charges price list - relates to the provision of full searches of the Local Land Charges Register, LLC1 form, CON29 and CON29 optional enquiries. For more information visit our Local Land Charges Page. Planning application fees Planning pre-application fees Electoral open register – various charges apply to requests for copies of the open register in either paper or data format. Charges depend on the number of electors will differ for each polling district and ward. Contact elections@derby.gov.uk for further details and payment options. Marked copies of the electoral register and marked absent vote lists following an election – these can be requested by political parties. Charges apply based on data or paper copies and include an administration charge and a fee per thousand electors (or part of). Contact elections@derby.gov.uk for further details and payment options.	Annually
Social Care	Health and social care	Annually
Tackling poor air quality	We monitor nitrogen dioxide as part of the Environment Act 1995: Part 3 Local Air Quality Management process to comply with the National Air Quality Objectives, and check that measures to reduce emissions of nitrogen dioxide are working.	Annually
Visitor information, museums, libraries, events	The Tourist Information Centre provides information and ticket sales for a wide range of local and regional facilities, events and festivals.	Annually

Who do I contact if I have a query?

If your query is about the information published, please use the link listed and refer to the contact details for the service.

If your query is about information that is not listed or out of date, please contact Information Governance.

Is any other information published?

More information is published on the following pages:

Covid 19, SARs and any other type information relating to whether other viruses/diseases exists and testing/research information.