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Mental health services

Mental health problems are common — and they can be treated. Support is available to help you stay well and look after your mental health. 

If you’re in crisis 

If you or someone else is at risk: 

  • Call 999 if there is an immediate danger. 
  • Contact your GP or call NHS 111Opens in new tab if it’s urgent but not life-threatening. 
  • Call the Derby Crisis TeamOpens in new tab on 01332 623 700 for mental health emergencies. 

Local services and charities 

There are a range of local organisations in Derby that can support your mental health. 

Visit the My Care Directory to find mental health services near you. 

If you just need to talk 

There are free, confidential listening services you can contact at any time — day or night. You can talk about anything, no matter how big or small. 

Samaritans 

  • Email: jo@samaritans.orgOpens in new tab Opens in new tab
  • Phone: 116 123 (free) 
  • Website: samaritans.orgOpens in new tab 

Shout Crisis Text Line 

  • Text SHOUT to 85258 (if you're aged 19 or over) 
  • Text YM to 85258 (if you're under 19) 

Childline (for people under 19) 

  • Phone: 0800 1111 
  • Website: childline.org.ukOpens in new tab 

Support from the NHS 

You can find more mental health support and advice on the NHS websiteOpens in new tab. 

Mental health and adult social care 

Derby City Council does not accept self-referrals into our mental health service. 

If you are not currently receiving support from the mental health community team but you think you may have social care needs, you can still get help. 

Find out how to enquire about a care needs assessment 

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